TERMS AND CONDITIONS

​PRIVACY POLICY 

 

ZEDesigns (Zara Christie) is committed to protecting and respecting your privacy. We collect only the basic personal details that we require to process your order. We will not release your name, address, contact details to any third parties. Our policy is to ensure we keep your personal information confidential and solely used for internal purposes only. We do not transfer your information to anyone for marketing purposes without your consent. 

RETURNS AND EXCHANGES 

We’re unable to accept returns on items purchased on customer requested orders unless the product is faulty. Please contact us as soon as you become aware of the fault and our team will help rectify this as soon as possible. 

 

For any unwanted items purchased in our store that you wish to return, you will be offered a credit voucher (valid for 3 months) or an exchange, provided it is returned to us in perfect condition and in its original packaging with a valid receipt within 14 days of purchase. 

 

If the product you wish to exchange is out of stock, we will contact you as soon as it arrives back into the store and an exchange will be arranged immediately. Alternatively a credit voucher can be issued straight away.

 

For any further information regarding our policy please contact us and we will be happy to assist you.

 

  • Please note estimated delivery times for out of stock items cannot be guaranteed. 

  • Please note our credit vouchers are valid for 3 months only.

  • Replacements can only be issued in store.

This website, www.zarachristie.com is operated by Zara Christie. 

Our name is Zara Christie.

Our Shop Address is: Newlyns Lodge Farm, Hook Road, North Warnborough, Hook, Hampshire RG29 1HA

Our telephone is 01256 373514.

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© 2019 Zara Christie Ltd